Definition: Social participation refers to Promoting Civic Participation and Transparency of Government Decision-Making Processes covering policies concerning ICT. The usage of digital environments can promote new kinds of sociability, support, and usability or revive certainly lost facets of social ties.The construction of more effective public services, as well as new kinds of communication and interaction between citizens and the various levels of government, can all be facilitated by the use of digital tools. Even more public involvement in various levels of local management processes is possible with their use. These fresh working alliances also contribute to the legitimacy and increased transparency of public activity. Some examples of social participation are:• E-democracy• E-participation• Government-to-citizen (G2C)• Citizen-to-government (C2G)• Citizen-to-citizen (C2C)• Open governance partnership• Grass-root activism and social networking• Political campaigns• Online media• I-voting• Mechanisms: e-petitions, online consultation and crowd-sourcing platforms etc. The implications of social participation are related to the creation and implementation of policies that include as the backbone, the citizens and businesses. Additionally, to policies that govern, it is relevant that public administrations implement tools that foster, enable and ensure stakeholders participation. ""
Source: Digital Democracy of European Citizen Action Service (ECAS)
Source reference: https://ecas.org/digital-democracy/
Last modification: 2024-01-17
Identifier: http://data.europa.eu/2sa/elap/social-participation
EIRA concept: eira:ArchitectureBuildingBlock
ABB name: elap:SocialParticipationPrinciple
Title: Social participation
EIF Layer: N/A
ABB Specialised: eira:EuropeanLibraryofArchitecturePrinciplesPrinciple
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| elap:PURI | http://data.europa.eu/2sa/elap/measurability |
| dct:title | Measurability |
| dct:description | (Statement) Measurability ensures that the utility and performance of a solution or service can be quantified and assessed through established metrics and key performance indicators (KPIs). |
| dct:description | (Rationale) Adhering or implementing Measurability allows organisations to objectively evaluate the effectiveness and efficiency of their solutions and services. By establishing clear metrics and KPIs, businesses can track progress, identify areas for improvement, and make data-driven decisions. This principle supports transparency and accountability, ensuring that all stakeholders have a clear understanding of the value being delivered. Additionally, it facilitates continuous improvement by providing a framework for regular performance assessments and adjustments. Measuring the performance and utility of the different components of a digital public service ensures that each part contributes effectively to the overall goals, enhancing the service's overall impact and value. |
| dct:description | (Implications) Organisations must define specific, measurable KPIs that align with their strategic goals and objectives. Regular performance reviews and assessments should be conducted to ensure that the solutions and services are meeting the established KPIs. On the technical side, systems and tools must be implemented to collect, analyse, and report on the defined KPIs. Continuous monitoring and reporting mechanisms should be established to provide real-time insights into performance and utility. |
| elap:scope | Business agnostic |
| elap:Category | Digital Public Service Implementation |
| dct:source | Designing and Delivering Public Services in the Digital Age |
| dct:source | https://www.oecd.org/en/publications/designing-and-delivering-public-services-in-the-digital-age_e056ef99-en.html |
| rdfs:comment | This policy paper outlines action-oriented principles for building effective digital public services, including the importance of defining and using metrics and KPIs to assess performance. It emphasizes that measurability is essential for transparency, accountability, and continuous improvement, enabling governments to evaluate service effectiveness and align outcomes with user needs and policy goals. |
| dcat:theme | Technical IoP |
| elap:paGovernance | Common |
| elap:influenceInDPSLifecycle | Desire |
| elap:influenceInDPSAttribute | Desire |