Definition: Digital public services enable accountability of public administrations It is generally accepted that public administrations should be held accountable for what they do. However, accountability is a multi-faceted term encompassing transparency, liability, controllability, responsibility, and responsiveness. Digital public services can provide functionality that supports people and organisations in taking accountability. Public administrations provide digital public services that give access to information about their actions, the results of their actions and the decisions taken in these actions.
Publisher: ELAP
Source: Public Administration Review (Yale School of Management)
Source reference: https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1540-6210.2005.00434.x
Last modification: 2024-01-17
Identifier: http://data.europa.eu/2sa/elap/accountability
EIRA concept: eira:ArchitectureBuildingBlock
ABB name: elap:AccountabilityPrinciple
Title: Accountability
EIF Layer: N/A
ABB Specialised: eira:EuropeanLibraryofArchitecturePrinciplesPrinciple
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| elap:PURI | http://data.europa.eu/2sa/elap/administrative-simplification |
| dct:title | Administrative simplification |
| dct:description | (Statement) Where possible, public administrations should seek to streamline and simplify their administrative processes by improving them or eliminating any that do not provide public value. |
| dct:description | (Rationale) Administrative simplification means, where possible, streamlining and simplifying administrative processes by improving them or eliminating anything that does not provide public value. Administrative simplification can help businesses and citizens to reduce the administrative burden of complying with EU legislation or national obligations.Digitisation of public services should take place in accordance with the following concepts:• digital-by-default, whenever appropriate, so that there is at least one digital channel available for accessing and using a given European public service;• digital-first which means that priority is given to using public services via digital channels while applying the multi-channel delivery concept and the no-wrong-door policy, i.e. physical and digital channels co-exist. |
| dct:description | (Implications) Simplify processes and use digital channels whenever appropriate for thedelivery of European public services, to respond promptly and with highquality to users’ requests and reduce the administrative burden on publicadministrations, businesses and citizens. |
| elap:scope | Business agnostic |
| elap:Category | Digital Public Service Strategy (Public Policy Cycle) |
| dct:source | Administrative Simplification Underlying Principle (10) of the European Interoperability Framework (EIF) |
| dct:source | https://interoperable-europe.ec.europa.eu/collection/nifo-national-interoperability-framework-observatory/glossary/term/administrative-simplification |
| rdfs:comment | The European Interoperability Framework is part of the Communication (COM(2017)134) from the European Commission adopted on 23 March 2017. The framework gives specific guidance on how to set up interoperable digital public services. |
| dcat:theme | Legal IoP, Organisational IoP, Semantic IoP, Technical IoP |
| elap:paGovernance | NPM |
| elap:influenceInDPSLifecycle | Desire |
| elap:influenceInDPSAttribute | Desire |