Definition: Social participation refers to Promoting Civic Participation and Transparency of Government Decision-Making Processes covering policies concerning ICT. The usage of digital environments can promote new kinds of sociability, support, and usability or revive certainly lost facets of social ties.The construction of more effective public services, as well as new kinds of communication and interaction between citizens and the various levels of government, can all be facilitated by the use of digital tools. Even more public involvement in various levels of local management processes is possible with their use. These fresh working alliances also contribute to the legitimacy and increased transparency of public activity. Some examples of social participation are:• E-democracy• E-participation• Government-to-citizen (G2C)• Citizen-to-government (C2G)• Citizen-to-citizen (C2C)• Open governance partnership• Grass-root activism and social networking• Political campaigns• Online media• I-voting• Mechanisms: e-petitions, online consultation and crowd-sourcing platforms etc. The implications of social participation are related to the creation and implementation of policies that include as the backbone, the citizens and businesses. Additionally, to policies that govern, it is relevant that public administrations implement tools that foster, enable and ensure stakeholders participation. ""
Source: Digital Democracy of European Citizen Action Service (ECAS)
Source reference: https://ecas.org/digital-democracy/
Last modification: 2024-01-17
Identifier: http://data.europa.eu/2sa/elap/social-participation
EIRA concept: eira:ArchitectureBuildingBlock
ABB name: elap:SocialParticipationPrinciple
Title: Social participation
EIF Layer: N/A
ABB Specialised: eira:EuropeanLibraryofArchitecturePrinciplesPrinciple
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| elap:PURI | http://data.europa.eu/2sa/elap/operational-excellence |
| dct:title | Operational excellence |
| dct:description | (Statement) Operational excellence ensures that all processes and systems are designed and managed to achieve consistent, efficient and high-quality outcomes, fostering continuous improvement and value delivery. |
| dct:description | (Rationale) Implementing Digital Public Services with an operational excellence approach is crucial to ensure performance and citizen satisfaction. This principle has as its basis the continuous improvement, efficiency and quality combined with a user-centric approach. Operational excellence helps align processes with strategic goals, ensuring that operations are not only effective but also adaptable to changing requirements. Ultimately, operational excellence drives competitive advantage and long-term success by embedding a culture of excellence and innovation. |
| dct:description | (Implications) To effectively implement operational excellence, organisations must adopt a systematic approach to process management and improvement. Business processes should be designed to be efficient, standardised, and continuously monitored for performance. Technically, solutions must support automation, data-driven decision-making, and real-time monitoring to ensure optimal performance. |
| elap:scope | Business agnostic |
| elap:Category | Digital Public Service Governance |
| dct:source | "André M. Carvalho, Paulo Sampaio, Eric Rebentisch, Hugh McManus,João Álvaro Carvalho & Pedro Saraiva (2023) Operational excellence, organizational culture,and agility: bridging the gap between quality and adaptability, Total Quality Management &Business Excellence, 34:11-12, 1598-1628, DOI: 10.1080/14783363.2023.2191844" |
| dct:source | https://www.researchgate.net/publication/369633137_Operational_excellence_organizational_culture_and_agility_bridging_the_gap_between_quality_and_adaptability |
| rdfs:comment | The paper provides empirical validation of the framework, highlighting how different contexts influence the dynamics between quality and adaptability. The study underscores the importance of integrating OpEx with a strong cultural foundation to enhance an organization's ability to thrive in unstable business environments |
| dcat:theme | Organisational IoP, Technical IoP, Semantic IoP |
| elap:paGovernance | Common |
| elap:influenceInDPSLifecycle | Desire |
| elap:influenceInDPSAttribute | Desire |